Terms & Conditions

Booking Policy:

  • 30 % deposit is required on confirmation of booking with the balance payable 45 days before departure
  • 50% deposit is required on confirmation of bookings for motorcycle rental services only

Payment Policy:

Rates are quoted in South Africa Rand (ZAR) and are inclusive of 14% VAT

  • Payment is possible by means of electronic transfer (wire transfer) into our bank account or by credit card (Visa or MasterCard). Banking details will be supplied on confirmation of booking
  • Credit card transactions will require a credit card authorisation form to be completed and signed as well as a photograph of the front and back of the credit card to be submitted to SAMBA Motorcycle Tours. The credit card used to make the payment must be presented to SAMBA Motorcycle Tours on arrival in South Africa for imprinting.

NB! No refunds can be processed back to the credit card used to make the payment. All refunds will be processed by electronic transfer (wire transfer) into the clients bank account only!

Cancellation Policy:

  • Cancellation up to 30 days prior to arrival a 30% cancellation fee of the total booking value
  • Cancellations 29 – 7 days prior to arrival 50% cancellation fees of the total booking value
  • Cancellations less than 7 days prior to arrival 80% cancellation fees of the total booking value

For specific services, special conditions may apply. These will be confirmed at time of booking.

Delivery Terms:

SAMBA Motorcycle Tours does it’s best to ensure that all accommodation, restaurants, attractions and activities are available as planned. However, should this not be possible due to circumstances beyond our control, we reserve the right to accommodate our clients in alternative establishments of similar or higher standard.

Insurances:
Comprehensive insurance cover for any vehicle rentals including Motorcycles is included in our costs. Clients are liable for all excess amounts as detailed on confirmation.

 
SAMBA Tours advises all clients to take out comprehensive travel and medical insurance through a Travel Agent prior to departure.